Nihongo Learn Support

We’re here to help you on your Japanese learning journey.

App Compatibility

Requires iOS 16.0 or later. Compatible with iPhone and iPad.

Offline Access

Core lessons can be downloaded for offline use — perfect for travel in Japan.

Account & Progress

Your progress syncs automatically when connected to the internet.

In-App Purchases

Coins are earned through gameplay. Premium courses can be unlocked via JLPT packs.

Frequently Asked Questions

How do I get started with Nihongo Learn?

When you first open the app, you’ll see the home screen with a Hiragana learning card marked “Start Here.” Tap it to begin your first lesson. The app will guide you through the Japanese writing systems step by step — starting with Hiragana, then Katakana, and finally Kanji.

What JLPT levels do you cover?

Nihongo Learn covers all five JLPT levels from N5 (beginner) through N1 (advanced). Each level includes 30 guided lessons covering vocabulary, grammar patterns, and sentence structures — 150 lessons total.

How do coins and the Game Parlor work?

Coins are earned by completing lessons, daily challenges, and playing mini-games in the Game Parlor. You can use coins to unlock themes, avatars, and badges in the Shop. The Game Parlor includes Gacha (with daily free spins), Blackjack 21, and Roulette. Answer study questions correctly to boost your winnings!

Can I use the app offline?

Yes! Go to the Offline Mode screen (tap the Wi-Fi icon on the home screen) and tap “Download for Offline Use.” All core lessons will be available without an internet connection. Your progress will sync automatically when you’re back online. The download is approximately 5 MB.

How does the Currency Converter work?

The built-in Currency Converter lets you quickly convert Japanese Yen (JPY) to other currencies with live exchange rates. Tap the yen icon (¥) on the home screen to access it. It supports quick amounts (¥1,000, ¥5,000, ¥10,000, ¥50,000) and popular currencies including USD, EUR, GBP, and more.

What are themes and how do I equip them?

Themes change the look and feel of your app. You can unlock themes through Gacha spins or purchase them in the Shop with coins. To equip a theme, go to Shop > Themes and tap “Equip” on any unlocked theme. Themes range from Common to Legendary rarity.

How does the Pitch Accent Practice feature work?

Pitch Accent Practice helps you perfect your Japanese pronunciation. You’ll see a word with its reading, then tap “Listen to Native” to hear the correct pronunciation. Tap “Your Turn” to record yourself and compare. The app shows the pitch pattern type (Heiban, Atamadaka, etc.) to help you understand the melody of Japanese.

How do I restore my purchases on a new device?

Open Nihongo Learn on your new device and make sure you’re signed in with the same Apple ID. Go to Settings within the app and tap “Restore Purchases.” All previously purchased content will be restored automatically.

Troubleshooting

If you’re experiencing issues with Nihongo Learn, try these steps:

Make sure you’re running the latest version of the app. Open the App Store, search for Nihongo Learn, and tap “Update” if available.

Restart the app by swiping it away from the app switcher, then reopening it.

Check your internet connection if progress isn’t syncing or the Currency Converter shows “Updating rates…”

If audio isn’t playing for vocabulary or grammar examples, check that your device isn’t in Silent Mode and the volume is turned up.

For Pitch Accent Practice, make sure you’ve granted microphone access in Settings > Nihongo Learn > Microphone.

If the issue persists, try deleting and reinstalling the app. Your progress is saved to your Apple ID and will be restored.

Contact Us

Still need help?

We typically respond within 24 hours.

Email Support

info@digitalisapps.com