Maritime Agency Management

The AI co-pilot for the modern port agent. By DIGITALIS.

A modern port agent spends 70–80% of their day on structured work that no longer requires human judgment — pre-arrival filings, daily ops reports, master correspondence, FDA reconciliation. Maritime Agency Management absorbs that work so one agent operates at the throughput of five to ten, without quality slipping.

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What we built

Inbox co-pilot

Every inbound message is read, classified, bound to the correct active call, and queued with a proposed action — file, draft a reply, extract an SOF event, generate a filing. Routine traffic auto-files; ambiguous traffic surfaces with the AI’s suggestion ready for one-click approval.

Filings driven from one canonical record

Pre-arrival regulatory filings — ENS, customs vessel entry, ISPS, MDH, ballast water, NACCS, eNOAD, Porto Sem Papel — are generated from a single voyage record per call. Submit through portal APIs where supported (Portbase, DAKOSY, digitalPORT, NACCS, eNOAD), generate compliant artifacts where not.

SOF that writes itself, FDA that reconciles itself

Master messages, terminal updates, surveyor reports — every operational fact lands in a structured Statement of Facts in real time, with source attribution per event. Every variance in the FDA traces back to a specific SOF event with a defensible reason narrative.

Husbandry queue with AI dispatch

Crew changes, medical cases, drivers and escorts, stores, spares, repairs, welfare. The AI matches each task to the right local counterparty in their preferred channel and language, drafts the dispatch instruction, and never auto-acts on sensitive work.

Maritime-native CRM

Principals, counterparties, opportunities, and pipeline are first-class. Quote-to-call conversion, PDA accuracy by principal, dormant-account surfacing, counterparty trust scoring — analytics built around the maritime relationship cycle.

Currently in pilot with selected agencies. Get in touch to discuss design partnership.